Legal

Privacy Policy

Version 1.0 · Effective Date: April 14, 2026 · Last Updated: October 5, 2026

BidBridge Texas respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use bidbridgetexas.com and our related services. By using the Platform, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly.

Account Information (Clients): First and last name; email address; phone number; client type (business owner, property manager, franchise operator, etc.); city/location; preferred language.

Account Information (Contractors): Business name and owner name; email and phone number; business website; years in business, number of employees; trade specialties and project types; cities served, maximum project size; license status, license type, and license number; insurance status; company bio; preferred language.

Project Information (Clients): Project title and description; trade needed, budget range; project city, ZIP code; start and completion dates; license and insurance requirements.

Bid Information (Contractors): Bid amount, labor and material cost breakdown; proposed start and completion dates; bid details and notes.

Uploaded Documents: Contractor license certificates; insurance certificates; portfolio photos and work samples; project blueprints, plans, and photos.

Commission Reporting (Contractors): Final contract value; reporting date; payment details for Platform Fee invoicing.

1.2 Information Collected Automatically: IP address, browser type, device type, operating system, pages visited, referring URLs, timestamps; cookies and similar technologies for authentication and analytics; authentication data managed via Supabase Auth.

1.3 Information From Third Parties: Public license databases (e.g., Texas Department of Licensing and Regulation) for Contractor verification; payment processors (e.g., Stripe) for fee collection; analytics providers (e.g., Google Search Console) regarding Platform traffic.

2. How We Use Your Information

We use your information to: create and manage your account; facilitate matches between Clients and Contractors; verify Contractor credentials and licensing; process Platform Fees and payments; send transactional emails (account confirmations, password resets, match notifications, bid alerts, contact confirmations, fee invoices, reminders); send operational SMS messages where you have consented; provide customer support and respond to inquiries; detect, prevent, and address fraud, abuse, or policy violations; improve Platform functionality, user experience, and matching algorithms; comply with legal obligations and enforce our Terms of Service; and send marketing communications (where permitted by law and subject to your opt-out rights).

3. How We Share Your Information

3.1 Matched Users. When a Client requests contact with a Contractor through the Platform, we share contact information between the Client and Contractor for the sole purpose of facilitating that specific project introduction.

3.2 Service Providers. We share information with third-party service providers that help us operate the Platform, including: Supabase (authentication, database and file storage); Zoho ZeptoMail (email delivery); Vercel (website hosting); Stripe (payment processing, when activated); and Google (search console and analytics). These providers are bound by confidentiality obligations and may only use your information to provide services to us.

3.3 Legal Requirements. We may disclose information when necessary to comply with a subpoena, court order, or other legal process; respond to lawful requests by public authorities; enforce our Terms of Service; protect the rights, property, or safety of BidBridge Texas, our users, or others; or investigate or prevent fraud, abuse, or security incidents.

3.4 Business Transfers. If BidBridge Texas is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity.

3.5 With Your Consent. We may share your information for other purposes with your explicit consent.

3.6 What We Do NOT Do. We do not sell your personal information to third parties. We do not share your information with advertisers for their independent marketing purposes. We do not share contact information between Clients and Contractors until a Client explicitly requests contact.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for essential authentication and session management (cannot be disabled), analytics to measure Platform usage and performance, and preferences to remember your settings. You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the Platform from functioning correctly.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account closure, we retain: transaction records (bids, contracts, fees) for up to seven (7) years for tax and legal compliance; communication records for up to three (3) years for dispute resolution; and aggregated or de-identified data indefinitely for analytics. You may request deletion of your account and personal data as described in Section 7.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including encrypted data transmission (HTTPS/TLS), password hashing via Supabase Auth, access controls and role-based permissions, secure file storage with Supabase Storage, and SPF/DKIM/DMARC email authentication.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security. You are responsible for keeping your account credentials confidential. If we become aware of a security breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.

7. Your Rights and Choices

7.1 Access, Correction, and Deletion. You may access your account information by logging into the Platform, update or correct your information through your profile pages, and request deletion of your account and personal data by emailing legal@bidbridgetexas.com. We will respond to verified requests within a reasonable timeframe, subject to legal retention requirements.

7.2 Email Communications. You can opt out of marketing emails using the unsubscribe link. You cannot opt out of essential transactional emails while maintaining an active account.

7.3 SMS Communications. You can opt out of non-essential SMS messages by replying STOP to any text message.

7.4 Cookie Choices. You can manage cookies through your browser settings.

7.5 California Residents. California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising your rights.

7.6 Texas Residents. Texas residents have rights under the Texas Data Privacy and Security Act (TDPSA), which may include rights to access, correct, delete, and obtain a copy of personal data, as well as to opt out of certain processing activities.

To exercise any of these rights, contact legal@bidbridgetexas.com.

8. Children's Privacy

The Platform is not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately at legal@bidbridgetexas.com and we will delete it.

9. International Users

The Platform is operated from the United States and is intended for users in Texas and the broader United States. If you access the Platform from outside the United States, you acknowledge that your information will be transferred to and processed in the United States.

We do not intentionally target users in the European Union or European Economic Area and do not currently offer services under the General Data Protection Regulation (GDPR).

10. Third-Party Links

The Platform may contain links to third-party websites, including Contractor websites and public license databases. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify registered users via email and/or by prominent notice on the Platform. The "Last Updated" date at the top reflects the most recent version. Your continued use of the Platform after notice of changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

BidBridge Texas 11625 Custer Rd, Ste 110-261 Frisco, TX 75035-8784 Email: legal@bidbridgetexas.com Website: bidbridgetexas.com

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